Mercy Medical Center - Des Moines

Volunteer details

Volunteer contact email: volunteerservices@mercydesmoines.org

At Mercy Medical Center - Des Moines, a special group of people generously give of their time and talents to help fulfill our mission to improve the health and well-being of the communities we serve. These dedicated individuals are Mercy’s volunteers. For more information about volunteer opportunities at this hospital, visit the Mercy Medical Center - Des Moines volunteer website.

Volunteer placements & services

Ambassador Services; Registration Desk; Administration Office Support; Patient and Unit Support; Surgery Waiting Desk; Critical Care Area Patient Support; Cath Lab Reception Desk; Doula Volunteer; OB Greeter; NICU Sibling Program; Gift Shop Flower Arrangement; Flower Delivery; Eucharistic Minister Patient Support; Mobility Volunteer

Application process

Prospective volunteers must attend an Informational Session prior to completing an application. When you attend one of these hour-long sessions, you will meet staff from Mercy’s Volunteer Services Department, learn more about the application process and hear about volunteer opportunities. Application materials are provided at the Informational Session. Parents/guardians are strongly encouraged to attend the Informational Session with any prospective volunteer who is under the age of 18. It will provide them with an opportunity to better understand the application process as well as provide signatures on required application documents as needed. Seating is limited and pre-registration is required. The Next Steps: Once you have completed the application, Mercy conducts thorough background checks. After clearing the background checks, you must also complete: A Volunteer Interview to discuss your skills, experience, availability and areas of interest; A New Volunteer Health Screening to protect the health and well-being of Mercy’s patients, staff, volunteers, and visitors. The Health Screening includes a review of your health history, immunization historyand tuberculosis(TB) testing. The health screening is provided at no cost to you; New Volunteer Orientation to learn more about Mercy Medical Center and how you will support the mission as a volunteer. The on-boarding process may be completed in as short a time as two weeks but may take a longer period of time due to a variety of factors.